Video Visit Assistance

If you are feeling ill or have a minor injury but don’t feel comfortable visiting your doctor’s office, consider a convenient alternative: a Video Visit!

Video Visits are available from most providers and offer a safe and convenient alternative to a traditional office visit.

Don’t have the equipment or technical ‘know-how’?

No worries! Navita Health Advocates is now accompanying clients to Video Visits. We bring the equipment (technology – fully sanitized), set up the video call, and remain with you during your time with your doctor. We make sure all your concerns are addressed and everything runs smoothly from start to finish.

Common conditions appropriate for a Video Visit Include:

  • RCough, cold or flu
  • REar pain
  • RMuscle and bone pain
  • RNausea, vomiting or diarrhea
  • RPinkeye
  • RSeasonal allergies
  • RSore throat
  • RUrinary problems
  • RAnimal Bites
  • RCold sores
  • RInsect bites
  • RRashes
  • RLower back pain
  • RNeck pain
  • RSprains
  • RPoison Ivy

We provide a comprehensive set of services, including visit preparation and follow-up.

Call 484-548-0201 Today to Schedule Your Video Visit!

Video Visit Services


Before the Appointment:

  • 30-45 minute phone call with Client to:
    • Gather information necessary to set up online video account with provider
    • Review questions, concerns, goals for appointment.
  • Prepare a list of questions to be asked during the appointment
  • Obtain HIPAA consents as appropriate
  • Create an online account for Client and schedule video appointment
  • Arrive at the Client’s home 15-20 minutes before the appointment:
    • Review and confirm questions and concerns
    • Initiate Smart Technology Application for video call


During Video Appointment:

  • Talk with doctor and Client to review questions and concerns
  • Facilitate communication between doctor and Client to clarify Plan of Care
  • Schedule next follow up appointment


Follow-up After Appointment:

  • Schedule follow up tests as appropriate
  • Follow through on new or changed medications:
    • Script to pharmacy
    • Medication from pharmacy to home
    • Educate Clients on dosing, the reason for taking, side effects, adverse reactions requiring medical attention
  • Review Plan of Care as determined during the appointment with Client and family.

Call 484-548-0201 Today to Schedule Your Video Visit!

Call 484-548-0201 Today to Schedule Your Video Visit!

What People Are Saying About Navita Health Advocates

“Navita Health Advocates helped me maintain peace of mind during a very overwhelming experience. With Cathy from Navita by my side the next time I was hospitalized, I felt much more taken care of.”

Marie K.March 2017

“Catherine has been truly wonderful and so professional and kind regarding all my medical needs. Extremely responsive when answering questions and concerns and staying abreast to any changes or updates as they would occur. Without hesitation, I would recommend Catherine to be a healthcare advocate for any other family member or friend.”

Jonathan K.July 2018

“Cathy Abreu and Navita Health Advocates are a godsend during my husband’s struggle with early-onset Alzheimer’s and Type 1 Diabetes.”

Jean Anne S.October 2018

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1350 Uhler Road PMB 120, Easton, Pennsylvania 18040

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